Terms Of Service

Terms of Sale and Service | Home Comforts Depot

Terms of Sale and Service

Last Updated: August 27, 2025

Welcome to Home Comforts Depot (“Company,” “we,” “us,” or “our”). These Terms of Sale and Service (“Terms”) govern your use of our website www.homecomfortsdepot.com (the “Site”) and the purchase of any products offered through the Site. By placing an order or using the Site, you agree to these Terms. Please read them carefully.

1. Eligibility & Acceptance

  • You must be at least 18 years old to make a purchase.
  • By using our Site or placing an order, you represent that you have the legal capacity to enter into this agreement.
  • If you do not agree with these Terms, you may not use the Site or purchase our products.

2. Products, Pricing & Availability

  • All prices are listed in U.S. Dollars (USD) and may change without notice.
  • We strive for accuracy but do not guarantee that product descriptions, prices, or availability are error-free.
  • In the event of a pricing or listing error, we reserve the right to cancel or adjust orders after notifying you.

3. Orders & Payment

  • Full payment is required at checkout.
  • We accept major credit/debit cards and other payment methods displayed at checkout.
  • You authorize us (or our third-party payment processor) to charge your chosen payment method.
  • Orders are subject to acceptance; we may cancel or refuse orders at our discretion.

4. Taxes

  • Applicable sales tax will be added to your order based on shipping address unless you provide valid tax-exempt documentation.
  • Customers are responsible for any additional duties, fees, or charges imposed by local jurisdictions.

5. Shipping & Delivery

  • We offer curbside delivery through trusted carriers. Tracking information will be provided once available.
  • Estimated shipping times are provided for convenience only and are not guaranteed.
  • We are not responsible for delays or damages caused by carriers, weather, or events beyond our control.
  • For LTL (freight) shipments, the customer is responsible for being present at delivery and inspecting goods before signing.

6. Inspection, Damages & Risk of Loss

  • Please inspect packages upon delivery. If visibly damaged, refuse the shipment and note the issue with the carrier.
  • If damage is discovered after delivery, notify us within 48 hours with photos of the damage.
  • Risk of loss passes to you once the products are delivered.

7. Returns & Refunds

  • Returns must be requested within 30 days of delivery.
  • Products must be in original packaging and unused condition.
  • Restocking fees may apply depending on the brand/manufacturer.
  • Custom or special-order items may be non-returnable.
  • Refunds will be issued to the original payment method after inspection and approval.

8. Warranty

  • Product warranties are provided by the manufacturer, not Home Comforts Depot.
  • We disclaim all express or implied warranties, including merchantability or fitness for a particular purpose, to the maximum extent permitted by law.

9. Intellectual Property

All content on our Site (logos, images, text, product listings) is the property of Home Comforts Depot or its licensors. You may not copy, reproduce, or distribute content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Home Comforts Depot shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of the Site or purchase of products. Our total liability for any claim shall not exceed the amount paid for the product at issue.

11. Indemnification

You agree to indemnify and hold harmless Home Comforts Depot, its officers, employees, and affiliates from any claims, damages, or expenses arising from your misuse of products or violation of these Terms.

12. Dispute Resolution & Governing Law

  • These Terms are governed by the laws of the State of New Jersey.
  • Any dispute shall be resolved through binding arbitration in Camden County, NJ, except small claims matters.
  • You waive the right to participate in class actions.

13. Modifications

We may update or modify these Terms at any time by posting the revised version on our Site. Continued use of the Site or placing orders after changes are posted means you accept the updated Terms.

14. Privacy

Use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Contact Us

Email: support@homecomfortsdepot.com

Privacy Policy

1. Information Collection

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

When you place an order, register for an account, or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment processors)

b. Non-Personal Information

We gather data such as browser type, IP address, pages visited, and browsing behavior through cookies and analytics tools to enhance website functionality and user experience.

2. Use of Information

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding order status, promotions, and updates
  • Improve website functionality and services
  • Prevent fraudulent transactions

3. Information Sharing

We do not sell or rent your personal data. However, we may share information with:

  • Third-party payment processors
  • Shipping providers
  • Legal authorities when required

4. Data Security

We use SSL encryption and other security measures to protect your data. However,