1. Information Collection
We collect both personal and non-personal information to provide and improve our services.
a. Personal Information
When you place an order, register for an account, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment processors)
b. Non-Personal Information
We also gather data such as browser type, IP address, pages visited, and browsing behavior through cookies and analytics tools to enhance our website functionality and user experience.
2. Use of Information
Your information is used to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding your order status, promotions, and updates
- Improve website functionality and services
- Prevent fraudulent transactions
3. Information Sharing
We do not sell or rent your personal data. However, we may share information with:
- Third-party payment processors to process transactions securely
- Shipping providers for order fulfillment
- Legal authorities if required by law
4. Data Security
We implement industry-standard security measures such as SSL encryption to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your experience and analyze website performance. You can disable cookies via your browser settings, though some features may not function properly.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request data deletion (subject to legal and contractual obligations)
- Opt-out of promotional communications
7. Changes to Privacy Policy
We reserve the right to update this policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of changes.
8. Contact Us
If you have any questions regarding this policy, please contact us at info@homecomfortsdepot.com.