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  • What if my item arrives damaged?
    If an item arrives damaged, we will replace it at no cost to you. If an item arrives visibly damaged, we ask that you refuse the delivery. Please email us if you do so at
  • What is your return policy?
    We offer a 30-day return policy. Please click here for full details.
  • Do you offer builder discounts?
    Yes! Please speak to our sales representative to hear about our latest promotions.
  • Are the items used or damaged?
    No, we only sell brand new products.
  • Are you an authorized dealer?
    Yes! We are an authorized dealer for all the brands we sell
  • Do you have a showroom?
    We are an online-only retailer. This allows us to offer free shipping and special discounts. Please speak to our sales representative to hear about our latest promotions.
  • Where are you located?
    We are an online-only retailer! We ship from warehouses all over the United States.
  • How long will it take to get my order?
    We ship directly from the manufacturer's warehouse. Depending on the item you purchase, delivery times will vary. For example: ZLINE typically arrives within 5-8 business days Thor Kitchen typically arrives within 7-10 business days Forno typically arrives within 7-10 business days Most other appliance brands we carry typically arrive within 5-15 business days - such as ILVE, Forte, Blaze, Perlick (when in stock)
  • What is curbside shipping?
    Curbside shipping is a type of shipping designed for large appliances such as ranges, refrigerators, dishwashers, etc. The courier will bring the appliance to your property curb. They will not bring it inside your home, garage, porch, etc.
  • How much does shipping cost?
    Shipping is free on all orders!
  • What shipping carriers do you use?
    We use FedEx, or other similar nationwide carriers. For appliances, we will work with FedEx or other carriers that specialize in appliances. We also work with regional carriers depending on your location.
  • Do you have a showroom for cabinets?
    Thank you for your interest in our cabinets, countertops, and flooring! As an online-only retailer, we're proud to offer free shipping and exclusive discounts. Please connect with our sales representative to discover our latest promotions. Although we don't operate a traditional showroom, we provide a personalized experience that many of our customers find invaluable. We offer home estimates specifically for cabinets, countertops, and flooring. During the estimate, we'll bring samples directly to you, allowing you to visualize how they complement your space under your own lighting conditions. Rest assured, we prioritize your safety and comfort during the home estimate, taking all necessary precautions. If you're interested in scheduling a home estimate at your convenience, please reach out to us. We'd be delighted to assist you further.
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